ProCare Health
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About Us

 
 
ProCare Health
5933 S HWY 94 STE 206
ST.CHARLES, MO US

Delivery Policy     

Processing typically takes place within 24 hours (subject to availability). Due to size or weight, some items may require extra time for delivery.  Please call us if you have any questions about your order or shipping timeframe.

All orders placed with a PO BOX shipping address will be sent via FedEx SmartPost or USPS, as FedEx Ground or Overnight does not deliver to a PO BOX.

How To Order

Please call 1-877-822-5808 or order using our secure online shopping cart 24 hours/ 7 days a week.

Fax/Mail Orders

Please make sure your name, address, daytime phone number, credit card number with expiration date, and complete ordering information are included.

Order By Fax: (636) 536-1242

Order By Mail:

ProCare Health
Attn: Sales
5933 S HWY 94-STE 206
ST.CHARLES, MO 63304

Payment

For your convenience we accept Discover, Master Card and Visa. You can also send your payment to the address above. Please note that it make take 3-4 business days for your check to clear before the order is shipped. Payments by check that cannot be processed due to insufficient funds are subject to a $25 penalty fee. 

Return Policy

If, for any reason, you are not completely satisfied with your purchase simply return the unopened items within 30 days for a complete merchandise refund or exchange. All returns must be in unopened resalable condition and contain the original packing material. ProCare Health will only pay return shipping costs if returned items were shipped in error.

Before returning any product, please have the following information on hand when calling customer service: customer name, invoice number, and the nature of the problem.

If you are returning an item that is defective or shipped in error by ProCare Health, we apologize for your inconvenience. We will pick up the item from at our cost. For any other return, you could be responsible for the original delivery costs and the return shipping expense.

Terms & Policies

For all prices and products, we reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. ProCare Health is not responsible for manufacturer price changes, which may occur at any time without notice.

Please keep all packing material and documentation in the event that your products need to be returned.

All defective products except those that have been opened or used will be accepted by ProCare Health for credit or exchange at ProCare Healths'' discretion within 30 days from the invoice date.

Some non-defective products may be returned for credit or exchange. Those returns authorized by ProCare Health are subject to a restocking fee of up to 15%, and must be completed within 30 days of the date of invoice.

All products to be returned must be returned within 30 days from the invoice date, 100% complete, in resalable condition and must include original packing material.

Personal Care Products reserves the right to authorize product returns beyond 30 days from the invoice date. If the product is accepted after 30 days, credit will be issued toward future purchases only.
 
Privacy Notice

We believe that electronic privacy is crucial. Therefore, unless you designate otherwise, any information you enter within these publications will never be released to any person or organization.

Our pledge is that we will not release your personal data to anyone else without your consent - period. Contact information may be used occasionally to notify users of new services, events or the like, but will not be given or sold to third parties.

You may change the status of any subscriptions you may have to our publications at any time. Information for doing so is detailed on the main section page for each publication, as well as within every email discussion or newsletter posting.

Financial information that is collected is used only to bill the user for products and services, but is never released to anyone without a "need to know," for any reason.

We utilize the industry standard security protocol 128-Bit Secure Sockets Layer (SSL) to encode your personal information before it is transmitted over the Internet to the selected providers. An SSL Certificate consists of a public key and a private key. The public key is used to encrypt information and the private key is used to decipher it. When a browser points to a secured domain, a secure sockets layer handshake authenticates the server and the client and establishes an encryption method and a unique session key. They can begin a secure session that guarantees message privacy and message integrity.

Our site contains links to other sites. We are not responsible for the privacy practices or the content of such Web sites.
 
 

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